Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
In today's fast-moving business landscape, the old playbook no longer works. Leaders can't rely on traditional methods of decision-making, team-building or strategy execution. Success in 2025 demands agility, emotional intelligence and a forward-thinking approach.As I often say, "Leadership isn't about controlling outcomes; it's about empowering others to thrive amid uncertainty."…
When Denise Nelsen stepped into the role of Smashburger CEO after an impressive career at Starbucks, it was clear she was bringing a wealth of experience and a fresh perspective to the fast-casual dining space. Initially, I couldn't find much to uncover online about her transition or much about her…
You built your company with years of blood, sweat and tears. Ideally, you envisioned a thriving organization with a great team. However, somewhere along the way, things began to unravel. Suddenly, the company's trajectory shifted, team morale plummeted and energy shifted.Your first thought might be, 'What went wrong?' The answer,…
The relationship between a talent agent and their client can often be summed up by a phrase made famous by the profession's most iconic fictional figure, Jerry Maguire, to the greatest imaginary wide receiver of all time, Rod Tidwell — and it's not the one you might expect: "Help me…
I am a strategic advisor for both the public and private sectors. Unlike a business coach, my job is to help organizations define clear missions and gather intelligence. This allows us to create strategies to navigate complex challenges and achieve measurable results.In contrast, a business coach typically works on individual…
Many people will tell you that public relations is about telling your story to the media. The truth, however, is that it's just as much about building relationships.Of course, to be successful in public relations, you have to be able to build relationships with journalists and media contacts, but relationships…
It's a new year, and the merry-go-round has started. The strategy is off, the talent isn't delivering, the pipeline is way off where it should be, and the technology is never delivering.Sound familiar? Well, it should do. That's about 80% of the global market right now. So, how do you…
Success in sales is not just about charisma or closing techniques — it's about understanding the psychology of your customers and guiding them through a structured process. One such process is called the Four Boxes, a step-by-step approach designed to help sales professionals build trust, overcome customer objections, and achieve…
Marketing executives normally devote between 7% and 10% of their companies' revenues to marketing. Out of that, at least 72% of their overall marketing budget goes to digital marketing channels.Digital marketing spending is also on the rise, increasing by 11.1% from the first to the third quarter of 2024. Misallocating…
When you round the final bend in the road and see Villa Avellana, a 10-bedroom residence located on Costa Rica's Peninsula Papagayo, it's as if the house is growing out of Guanacaste's north Pacific landscape itself. Designed by Sarco Architects, the property sits in a gated neighborhood within a gated…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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