How to Consistently Exceed Customer Expectations

Growing a Business 10 Min Read

We've all heard the phrase, "underpromise and overdeliver." Unfortunately, I often see businesses that tend to "overpromise and underdeliver," failing to meet customers' expectations.For me, it all comes down to trust. Can I rely on a company to consistently meet and exceed my expectations? As entrepreneurs, this can be a difficult question to confront. However, if you're unsure how to

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NFL, NWSL are looking to reach next-gen fans with new media partnerships

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People Who Started $1M+ Businesses All Share the Same Regret

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Marketing 6 Min Read

Would you watch this ad where nothing happens?

The idea for the latest 30-second ad from pet product maker Whisker was simple: Do nothing. Well, almost nothing.“When you look through your feeds or you’re watching something, ads are in overdrive: poppy music, fast cuts, super dynamic,” said Joe Ciccarelli, head of creative at Whisker, the maker of the

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DJ Khaled is Changing Men’s Grooming With This Partnership

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How I Built a Business That Thrives Through Constant Disruption — and How You Can Too

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Startups 5 Min Read

Trump Family–Backed World Liberty Financial Sets Up $1.5 Billion Crypto Treasury

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How This Startup Plans to End Restaurants’ Most Wasteful Habit

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Why OurRitual offered free therapy sessions to “Together” ticket-holders

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