Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
You made it. After years of building, optimizing and scaling to the nth degree, you've earned a seat at the table in the C-suite. Not just a C-suite title, still reporting to another executive who makes the real decisions; you are actually in the "situation room." You bring a deep…
Every era of innovation is shaped by the assumptions it inherits — and those it dares to challenge. Today, a profound transformation is underway. It's not just technological or economic; it is philosophical. We are moving from a world of institutional dependency to one of personal responsibility, and this shift…
As we race to our social media channels to recognize and honor Women's Equality Day, let's not forget the daily struggles women continue to face both at our kitchen tables and at our conference room tables.In our workplaces, the everyday bias women face on how we speak, how we look…
Even the most successful people tend to look back with some regrets.When it comes to starting a business, entrepreneurs face countless tasks and decisions: from coming up with an idea to conducting market research, creating a business plan and pitch, gathering user feedback, maintaining positive cash flow and so much…
Over the last 10 years, investing in and leading companies, I've wrestled with one big question: How do you build something that lasts in a world that changes faster every day?If you're an entrepreneur, you've probably felt it too. There's always a new AI tool, a new social platform or…
Bigger isn't always better. When scaling a service business, don't make the mistake of focusing on growth for growth's sake, overlooking the personalization, efficiency and trust that today's consumers are looking for — especially in healthcare, wellness and hospitality.Quality isn't the only thing that relentless expansion could cost your business:…
A stuffed giraffe named Joshie broke the internet — and taught a masterclass in client service.When a three-year-old boy left his beloved stuffed giraffe, Joshie, behind at a Ritz-Carlton in Florida, the hotel could've done what any service-oriented company might: return the toy.Instead, they gave Joshie a vacation of his…
Despite all the talk about strategy, innovation and growth, one of the most undervalued assets in modern leadership is something deceptively simple: presence.Not stage presence. Not personal branding. But the steady, intentional presence of a leader who knows how to show up. Especially when it's inconvenient, uncomfortable or uncertain. In…
Growing up in a family of overachieving entrepreneurs was a luxury. That's because it afforded me the opportunity to witness the requisite ingredients in a successful recipe, an experience that has stayed with me on my own 10-year journey as an entrepreneur.These are the five characteristics of a successful entrepreneur.1.…
The journey from a corporate cubicle to the helm of a startup is a well-trodden path. Many successful entrepreneurs, from Elon Musk to Sara Blakely, cut their teeth in corporate environments before launching their ventures.But what drives this trend? Why do so many entrepreneurs emerge from the structured world of…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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