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Zack Oates of Ovation on Building Business Connections through Digital Storytelling
Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
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What Quiet Leadership Looks Like in a Loud World
When I sat down with Scott Clawson, CEO of Culligan, there was no pomp, no buzzwords and certainly no ego. He's not trying to sell you on anything. Culligan is a nearly 90-year-old water company based in suburban Chicago, and under Scott's leadership, it's grown from $400 million to over…
How This Entrepreneur Built a Bay Area Empire — One Hustle at a Time
A tycoon is defined as a powerful, wealthy figure in business — someone who's achieved dominance in their field. Few in hip-hop embody that term more than Earl "E-40" Stevens, the legendary Bay Area rapper often credited with bringing it into the culture's vernacular.Before he built a wine empire, launched…
A Founder’s Guide to Building a Real AI Strategy
Artificial intelligence is the buzzword of the century. It's been featured across nearly every technology headline and is guaranteed to be included in every sales pitch. It's no secret that this innovative and disruptive technology will revolutionize every industry. Historically, the latest technology has been reserved for resource-flush mega corporations,…
Why This Ex-TV Producer Walked Away From Hollywood to Rewrite the ‘Cat Lady’ Story
The term "cat lady" has long carried a negative connotation."When I started, everyone had a fixed idea of what a cat person looked like," says CatCon founder Susan Michals. "Very Eleanor Abernathy from The Simpsons — a hoarder, a spinster, 60-plus."That stereotype is just one example in a long history…
Here’s Why I Tell Enterprise Companies to Make Time for Play
I recently found myself in a room full of engineers and program managers at an enterprise company. These were data-driven people, laser-focused on delivery. I only had minutes to get them all in the right mindset to be creative and open.I wasn't sure how my warm-up was going to go.The…
How to Earn Customer Trust and Boost Sales Without Big Ad Budgets
For every one dollar businesses invest in public relations (PR), they earn an average of $5.50 back in media coverage. For this reason and more, major corporations consider PR indispensable.PR can make a big difference for companies and organizations of all sizes, however. As consumers' trust in traditional advertising and…
How the Next Generation of Entrepreneurs Is Outpacing Us — and Why
When I launched my first startup, hustle culture was the playbook. You worked nonstop, obsessed over the product and hoped customers would show up later. Everything revolved around the grind.But the next generation of founders? They're building smarter — not just harder.They're rejecting outdated startup myths, reshaping what success looks…
Why Gen Z Is Ditching Corporate Jobs for Franchises
Picture it: An aspiring franchisee sits in an audience, listening to a franchise CEO speak. Now, a question: How old are those people?A generation ago, the answer would have been easy: The aspiring franchisee is a late-career corporate professional looking for a change, as is the audience, and the CEO…
Marcus Lemonis Fixes Businesses But a Personal Struggle Changed Everything
Marcus Lemonis came home feeling crummy.After eight years of hosting his hit TV show The Profit, in which he helped turn around struggling businesses, he'd just finished taping a show for HGTV called The Renovator — where he helped families with their home renovations. "I didn't really like that," Lemonis…
Why Your Workplace Superpower is Also Your Most Deadly Blind Spot
For successful people, there's nothing more confusing than failing when you gave it your best. You leaned on your tried-and-true personality traits — the ones everyone agrees are your "superstrengths" — and yet, things fell apart. Fortunately, when this happens, there's a fairly common diagnosis: You have encountered a blind…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…