Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
The traditional notion of a mentor-mentee relationship is changing. Instead of mentorship being a one-way system where the more experienced person simply tells younger people what to do, it is now becoming a way current leaders can also learn from the young people they mentor.According to the World Economic Forum's…
This Side Hustle Spotlight Q&A features Marisa Risden, 32, of Denver, Colorado. Risden has built a flexible, thriving business completing traditionally male-dominated jobs on Taskrabbit. Responses have been edited for length and clarity. Image Credit: Courtesy of Taskrabbit. Marisa Risden. What was your day job or primary occupation when you…
Becoming a successful entrepreneur doesn't have to mean betting everything. Hilary Hoffman knows this firsthand. After leaving her career in finance, she set a bold goal: grow her workout platform, SotoMethod, into a profitable business. In just eight months, she scaled her side hustle by 1,000% by using a "stealth…
These days, where to work is like a choose your own adventure journey! Some businesses are staying fully remote, some are having their employees return to the office full-time, and some are landing somewhere in the middle with a hybrid model. There are tradeoffs and benefts to any arrangement, as…
If you've taken the leap into entrepreneurship, you've probably felt the highs of big dreams paired with the lows of some days asking yourself, "What on earth have I gotten myself into?" (I get it — I've been there!) But if there's one secret to building a thriving business, it's…
Leaders frequently become enamored with specific leadership topics. Perhaps they read a book or attended a keynote session and recognized a need within their own organization for a concept that resonated with them. When this happens, they can become quite passionate. The topic becomes a drumbeat, soundbites follow, and the…
An organization's success is dependent on how its people handle a constantly shifting market. Internally, it hit me when I saw how our business potential isn't entirely tied to what our team can do — it's also shaped by industry-wide workforce gaps that affect everyone.While building our healthcare equipment management…
Larkin Combs was always a hard worker. During his childhood summers, while his friends went to the Jersey Shore, he worked on his grandparents' farm in Georgia. "Ten hours a day, from when I was seven until my teenage years," he says.He eventually spent 25 years as a police officer…
Today, we live in a mobile-first world. Experts forecast that this year, more than 70% of internet users will depend exclusively on mobile devices for online access. In fact, 40% of 18 to 34-year-old consumers in the U.S. have no way to access online content except via their smartphones. That…
In business, leadership and life, your mindset is the foundation of your success. The circumstances you experience — whether triumphs or setbacks — are not merely random occurrences. They are, in large part, a reflection of your thoughts, decisions and beliefs.This idea, first explored in James Allen's classic, As a…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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