Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
If you've ever thought, "Maybe I just need another offer," you're not alone. Many entrepreneurs, especially in service-based businesses, get stuck in the cycle of adding more services and more packages to try to capture different types of clients or boost cash flow quickly.Unfortunately, more offers is rarely the answer.Related:…
Franchise leaders know what it takes to build something that lasts.So we asked some of the top names in the industry to share the traits they believe separate good franchisors from great ones. Whether you already own a franchise or are thinking about getting involved, use this list to reflect…
Every agency today brags about using AI. But few can show exactly how it's fueling real growth or whether it's helping you at all.Is it running on autopilot, quietly optimizing campaigns while your team checks the metrics? Or is it being used to supercharge decision-making, surfacing insights, testing assumptions and…
Most small business owners are playing a game of financial chicken, and they don't even realize it.If you're one of these business owners, you're likely grinding through each month, covering expenses and hoping the next payment hits before the cash runs out. But without knowing exactly how long your current…
When Jacqueline Tatelman and her husband, Scot Tatelman, founded a nonprofit summer camp for hundreds of kids growing up in New York's under-funded neighborhoods in 2009, they didn't yet know that the experience would lay the foundation for a new business with a major give-back mission: STATE Bags.Image Credit: Courtesy…
Rochelle Hendricks moves fast.In 2022, a decade after opening her own insurance brokerage, she decided to try her hand at the siding business — fast-tracking the purchase of an Ideal Siding franchise in Ontario, Canada, in less than two months. Over the next two years, she opened three more locations…
If one of your employees didn't have a clear role or goals, you'd probably take immediate steps to fix that. You'd define what success looks like for that individual and make sure they had the necessary tools to do their job. So why not give your capital the same attention?Too…
Most entrepreneurs chase freedom, but end up building businesses that trap them.They leave the 9-to-5 in pursuit of autonomy, flexibility and financial independence. Yet somewhere along the way, the dream gets replaced by a demanding reality: a business that can't function without them, inconsistent income and the gnawing feeling that…
Venture investors are adapting to the times, and are increasingly open to working with Al technologies and investing in both new and emerging sectors such as longevity and wellness, areas of the global economy which have seen over 75% more funding in 2023 and projected to reach $8 trillion by…
Success isn't an accident. It's the result of deliberate, consistent habits practiced day in and day out. Over the course of my five-year Rich Habits study, what I discovered was a clear divide in habits that successful entrepreneurs embraced and unsuccessful ones ignored.If you're an entrepreneur aiming to build a…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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