Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
While seasons of high demand bring excitement to small business owners, they often create additional stress that prevents them from providing the best customer experience possible. Regardless of your situation, here are five ways to sustain your business and yourself in the midst of chaos and keep the customer experience…
Leadership is no longer just about overseeing tasks or meeting short-term goals — it's about creating a lasting imprint on your organization. According to Deloitte's 2024 Global Human Capital Trends report, only 3% of leaders believe their organizations are fully capturing the value of their workforce, despite recognizing the need…
What if the next wave of entrepreneurs didn't come from Silicon Valley — but from places you've never heard of?AI is tearing down the barriers that once limited innovation, creating a world where anyone, anywhere, can be the next big entrepreneur. I've seen it happening already — in cities, villages,…
The company you founded is turning a healthy profit and has become a market leader, so you've decided to sell it and are expecting a respectable return. You could wait and keep growing it so it fetches a better price, but you need capital and a management team with the…
Hi there! I'm Dima, the founder of PitchBob — an AI co-pilot for entrepreneurs. We started as an AI pitch deck and startup business pan generator before moving to a full-cycle co-pilot.One key insight I've gained from analyzing the journeys of both successful and unsuccessful founders is that our psycho-emotional…
This week on How Success Happens, I spoke with Godard Abel, co-founder and CEO of B2B software marketplace G2. Before G2, Abel built cloud CPQ software pioneers BigMachines (acquired by Oracle) and SteelBrick (acquired by Salesforce). He has an incredible career full of trials and tribulations, and I was curious…
Starting and growing a small business alone is a unique challenge, which Trickery owner Aaron Rabkin knows all too well. At Trickery, a magic and comedy show in Chicago, Aaron does it all: hosts the show, writes the scripts, manages the finances, and even cleans the entire venue.Aaron opened Trickery…
Imagine building a team like crafting a masterpiece; every hire adds a unique touch, and recruitment stands as a pillar that determines the future trajectory of a company.The debate between prioritizing skills or cultural fit has been longstanding, with both having their merits. But how did we arrive at this…
The average small to mid-sized business spends about $10,000 annually on Google Ads.Naturally, there are a lot of agencies and experts offering their "Google Ads Management Services" right now. If you're planning to hire someone to optimize your campaigns and are wondering what to look for, this article is for…
Supply chain management plays a pivotal role in the success of any enterprise. Entrepreneurs and business owners are constantly seeking innovative ways to optimize their supply chains, reduce operational costs and enhance overall efficiency.This is where the Internet of Things (IoT) and smart technologies step in to revolutionize the field…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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