Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
As a business owner, you're probably wondering what you can be doing to retain your best people, particularly in today's tight labor market.Having a happy workforce is a surefire way to avoid employee turnover and produce a team that is highly productive. Positive relationships at work between the employee and…
Starting an email marketing program is one of the smartest things a business can do. More than half of the planet uses email, and 61% of consumers prefer to hear from brands via email.While sending email newsletters and campaigns isn't brain surgery, it's easy for bad habits to slip through…
Disclosure: Our goal is to feature products and services that we think you'll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners. The average business owner's schedule doesn't leave much room for running errands. A…
Did you know that there are over 4.62 billion active social media users worldwide? With such a massive audience, it's no wonder that startups are leveraging social media branding to create a strong online presence and grow their businesses. But the competition is steep, and you must apply a strategic…
On a recent episode of How Success Happens, I spoke with Col Needham, the founder and CEO of IMDb, the world's most popular and authoritative source for information on movies, TV shows and celebrities. Together we talked about founding IMDb, the ever-changing landscape of the industry and being a self-proclaimed…
In an era of rapid technological advancements and an evolving workforce landscape, companies now encounter both previously unimaginable possibilities and difficulties. One of the pivotal challenges plaguing this digital landscape is ensuring a harmonious and satisfying experience for employees, regardless of their location or the devices they use. This is…
Leaders possess the ability to steer company culture in the right direction, but ultimately, it is the people who shape it. Company culture sustains high-performing teams and focuses the work of an organization on achieving common goals. Early in my career, I realized that company culture is an organization's most…
As business leaders, we're often faced with the difficult and overwhelming task of deciphering exactly what leadership strategies and practices are most effective. Besides just being an expert in your respective field, you have to be responsible for overseeing the business and team.Creating bookends in life means establishing a routine…
We recently had an amazing conversation about the skincare brand Mother Science with the power couple behind it, Mike Einziger and Ann Marie Simpson-Einziger. They are both massively successful musicians — Mike is the lead guitarist of Incubus, and Ann Marie is a Grammy-nominated violinist — and they both have…
Legacy payment processes might be the silent drain on your profits you've never noticed. With over 70 countries supporting real-time payments and a staggering $195 billion in transaction volume in 2022, it's alarming why many small businesses still cling to outdated legacy payment solutions.Grappling with the burdens of outdated payment…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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