Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Case closed; freelancing and solopreneurship are here to stay.Amidst a trying 2023 and 2024 that saw downsizing, diminished budgets, inflation, rising interest rates and global uncertainty, freelancing not only survived but thrived to the tune of 8.27% year-over-year revenue growth for the second consecutive year.Along with the objective revenue growth…
I rarely get sick. Maybe once a year, I'll have a quick 24-hour bug, shake it off and get right back to business. But this time was different. What started as a simple head cold turned into a full-blown fever that lasted a full seven days. Seven days of feeling…
The year 2024 was a rollercoaster ride for entrepreneurs around the globe. From economic uncertainty to AI-driven breakthroughs, businesses faced rapid shifts that required adaptability and resilience. While some ventures thrived under changing conditions, others struggled to survive. As we move further into 2025, reflecting on the key entrepreneurial successes…
In a world where employee disengagement is reaching alarming heights, the call for moral leadership in business has never been more urgent. The HOW Institute for Society's 2025 State of Moral Leadership in Business report paints a stark picture: While 95% of employees see moral leadership as essential, only a…
In today's dynamic business environment, creating a vibrant workplace for your employees involves more than just offering attractive salaries. Companies are becoming aware of the vital connection between employee well-being and key factors like productivity, engagement and retention.By supporting employees in various aspects of their well-being — mental, physical and…
What if the very thing your firm is doing to build credibility is actually undermining it?Many financial services firms want to be seen as industry leaders. They publish articles, speak at conferences and engage in media interviews — yet their efforts often fail to generate meaningful business results. Why? Because…
As AI transforms the world at an unprecedented pace, it is up to each of us to use our critical thinking powers to be sure we use technology properly.AI tools are a productivity enhancer. When it's time for ideation, entering search strings into an AI platform generates a list of…
While most businesses are still implementing generative AI, a more profound revolution is rapidly approaching. Artificial General Intelligence (AGI) will fundamentally transform how companies operate by 2027, creating unprecedented advantages for early adopters and existential threats for those who lag behind.In my current role as Vice President of Commercial Marketing…
Some of the best business lessons don't come from the boardroom — they come from experiences that push you to the edge. My journey began in Shayetet 13, Israel's elite naval commando unit, often regarded as the Israeli counterpart to the U.S. Navy SEALs. This unit regularly trains and operates…
The traditional notion of a mentor-mentee relationship is changing. Instead of mentorship being a one-way system where the more experienced person simply tells younger people what to do, it is now becoming a way current leaders can also learn from the young people they mentor.According to the World Economic Forum's…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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